The invention of the internet has opened up access to information. In the past, consumers and businesses were required to use offline channels and communication to learn more about a subject or topic. Now, anyone with internet access can type in a subject topic and be presented with a range of options to pursue for further information. Consumers now have greater choice and businesses have the ability to reach a larger audience base. The primary advantage of e-commerce is that it acts as a centralized information and market exchange for businesses and consumers alike.
Greater geographical reach is an advantage of e-commerce. Consumers can now search for products that are offered by companies on the 'other side of the world'.
Companies that want to expand geographical reach can now showcase their products to all corners of the globe. Language translation software, online payment gateways, chat programs and email allow buyers and sellers to converse and transact with each other. Irrespective of currency differences, the built in exchange rate adjustments used by payment processors allow both parties to do business in a common format.
Instant access to products and service is one of the benefits of e-commerce.
Busy professionals can now make purchasers online and pay bills from the convenience of a computer terminal. This is a great time saver. Greater search access allows consumers to compare product offerings and make informed purchase decisions without ever having to leave the comfort of their own home. Online mediums save time for consumers and costs for businesses who can reduce physical personnel and replace it with online infrastructure.
An advantage of e-commerce is that it has created a new industry. With the growth of internet access and the demands of business and consumers, new services and jobs are created to meet the demand. This creates jobs for web developers, designers, online engineers, sales personnel and the need for companies that provide specialized infrastructure such as payment gateways, processing and hosting. New educational programs are developed to provide the necessary expertise for support services. This facilitates economic growth, raises educational standards and improves overall quality of life.
Another advantage of e-business is the reduction in startup cost, operating cost, and the reduced barriers of entry for entrepreneurs. Inventory management, marketing expenses, and automation through software now bring the ability to run an online business 24x7 for a fraction of the cost of a comparative offline counterpart. This levels the playing field for individuals and business that were conventionally 'locked out' of a market due to cost barriers. This is independent of technical 'know how'. The right business startup structure and access to online educational support material now provides an opportunity for willing participants to take advantage of the internet.
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